Assessment FAQs

If you need to change or reschedule your assessment appointments, please contact Stephanie Gardler, our Administrative Assistant, at info@eckert-psychology.com. Stephanie will assist you in making the necessary changes. Please note that assessment appointments are scheduled in a specific order to ensure timely completion. While we do our best to accommodate rescheduling requests, changes to the original schedule may delay the completion of your assessment feedback.

We require at least 48 hours’ notice (business days) for cancellations. This allows us to manage our schedule efficiently and provide optimal service to all clients.

Yes, certain sessions within your child’s assessment can be billed under the parent’s name to maximize insurance benefits. Please check with your insurance provider for any daily billing limitations. In our experience, the maximum billing amount per day is typically 90 minutes.

In many cases, yes.

Most extended health benefit plans provide coverage for psychological services delivered by a Registered Psychologist. Because assessment services are provided by psychologists, many clients are able to use their benefits to help offset a portion of the cost.

Coverage amounts vary significantly between insurance plans, so we encourage you to contact your provider directly to understand your annual psychology coverage and reimbursement process. Our team is also happy to discuss common insurance questions and help you understand how your benefits may apply to an assessment.

No, we do not direct bill insurance companies.

Assessment fees are not collected all at once. Instead, payment is processed on the day of each appointment or service provided throughout the assessment process. This allows families and individuals to spread the cost of their assessment over multiple appointments rather than making one large payment upfront.

After each appointment, we provide a detailed receipt that can be easily uploaded through your insurance provider's online portal for reimbursement. Many clients find this process straightforward and receive reimbursement directly from their insurance company based on their individual coverage.

The price list provides an estimated breakdown of the sessions included in your assessment. This varies depending on the type of assessment. For specific details, please refer to the price list provided for your assessment.

You will need to complete the history/intake form, which will be sent to your email and linked to your or your child’s Jane account.

• For child assessments, provide relevant documents, such as previous assessment reports, diagnostic letters, Speech-Language Pathology or Occupational Therapy reports, report cards, Individual Program Plans (IPPs), and teacher contact information. Ensure the school is aware of the assessment and any required consent forms for teacher participation are signed.
• For adult assessments, include any previous assessment reports or medical documentation that may be relevant.

The feedback session is when the results of the assessment are discussed. Based on this session, the report may be updated with additional or new information. Please allow up to two weeks for the final report to be completed after the feedback session.

We provide two versions of the report:

• School Version: Focuses on educational needs and excludes sensitive information, such as family history, that is not relevant to learning.
• Client/Parent/Doctor Version: Includes all information obtained during the assessment, providing a comprehensive overview.

• Senior psychologists (Michelle Kerslake, Faye Gosnell, and Harriet Johnston): $260/hour
• Other psychologists: $245/hour

Please contact us at 403-230-2959 or info@eckert-psychology.com. We’re here to help!